Voice-to-CRM for UK contractors

Your electricians finish the job.
FieldScribe does the paperwork.

WhatsApp voice note in. Invoice, estimate, and CRM update out — in 30 seconds. No new software for your lads to learn.

No card required. 14-day trial. Cancel anytime.

30 sec

voice note to invoice

£1,500

saved monthly per client

Zero

new apps for your team

FieldScribe

Automated job processing

Voice note — 0:28

09:14 ✓✓

FieldScribe processed your note:

Job record created — Ref #4821

Draft invoice ready — £2,340 + VAT

3 parts logged to inventory

simPRO updated

09:14

Cheers 👍

09:15 ✓✓

30 seconds

Three steps. Thirty seconds.
Your back office done.

FieldScribe fits the way your lads already work. No app to download, no training, no friction on site.

Step one

Technician sends a voice note

Via WhatsApp, just as they would message a mate. "Rewired the distribution board, replaced three breakers, used a 100A incomer." Done.

Works from any handset
Step two

AI transcribes and extracts data

Whisper transcribes the audio. GPT-4o pulls out job details, parts used, labour time, and customer info — structured and ready.

Under 30 seconds
Step three

CRM, invoice, and estimate created

simPRO or ServiceTitan gets a completed job record. A draft invoice lands in your inbox. Inventory is updated. No one types a thing.

simPRO + ServiceTitan

"Our invoices go out the same day now. We used to chase the lads for notes all week."

Early adopter, commercial electrical contractor, Manchester

No new app for your team

They already know how to send a voice note.

Getting field staff to adopt new software is a battle you do not need. FieldScribe works through WhatsApp — the app your electricians, HVAC engineers, and plumbers already have on their phones. Nothing to download, no login to forget, no training day to book.

Works on any Android or iPhone. No smartphone required — a standard WhatsApp account is enough.

Engineer in hard hat using smartphone on a commercial site

Synced to the CRM you already pay for

simPRO. ServiceTitan. Already there.

FieldScribe does not ask you to switch field service management systems. It pushes completed, structured data directly into simPRO or ServiceTitan — job record, customer details, parts used, and notes — exactly where your back-office team expects to find it.

Additional integrations available on request. Zapier and Make.com orchestration, so your existing workflows stay intact.

HVAC engineer on a rooftop unit at a commercial building

The numbers

The admin bottleneck is costing you more than you think.

£30k

annual admin cost for a 10-tech firm using manual job sheets

3–5

days average delay between job completion and invoice sent

£380

average value of missed billable parts per technician per month

30s

is all it takes to create a complete job record with FieldScribe

FieldScribe costs from £299/month.

Against £30,000/year in admin overhead, that is not a cost — it is a recovery.

See full pricing

Straightforward pricing.

All plans include a 14-day free trial. No card required to start. One-off onboarding fee applies — waived on annual billing.

Starter

£299 /month

£3,250/yr — save 10%

For smaller contractors getting control of their back-office admin.

  • Up to 5 technicians
  • WhatsApp voice-note processing
  • Job records + draft invoices
  • simPRO or ServiceTitan sync
  • Inventory update on each job
  • Email support
Start free trial
Most popular

Growth

£549 /month

£5,990/yr — save 10%

For growing firms with multiple crews across sites.

  • Up to 20 technicians
  • Everything in Starter
  • Estimate generation from voice
  • Priority processing queue
  • Slack / email alerts for ops team
  • Dedicated onboarding call
  • Priority support
Start free trial

Enterprise

Custom

Billed annually

For contractors with 20+ technicians or complex multi-site operations.

  • Unlimited technicians
  • Everything in Growth
  • Custom CRM integrations
  • Dedicated account manager
  • SLA-backed uptime guarantee
  • On-site onboarding and training
  • Custom reporting dashboard
Talk to us

All prices exclude VAT. Cancel anytime. No lock-in contracts on monthly billing.

Straight answers.

No jargon. No filler copy.

Does my team need to download anything?

No. FieldScribe works entirely through WhatsApp, which your technicians already have. There is no app to download, no account to create, and no training required. If they can send a voice note to a mate, they can use FieldScribe.

Which CRM systems does FieldScribe support?

FieldScribe integrates directly with simPRO and ServiceTitan — the two most widely used field service management platforms among UK commercial specialty contractors. Enterprise customers can request additional integrations. We use Make.com and Zapier orchestration, so connections to other platforms are achievable.

How accurate is the voice transcription?

We use OpenAI Whisper for transcription, which performs at near-human accuracy for trade terminology, part numbers, and UK accents. GPT-4o then extracts structured data from the transcript. In testing, accuracy on job-relevant fields (labour, parts, customer, location) exceeds 95%. You review and approve the draft before it syncs.

What if a technician mentions something ambiguous?

FieldScribe flags uncertain fields and prompts you to confirm before syncing to your CRM. You are never locked out of a draft — everything can be reviewed and edited in the dashboard before it goes anywhere. Ambiguity is surfaced, not silently guessed.

Is this GDPR-compliant?

Yes. Voice notes are processed and deleted immediately after extraction — we do not store audio. All data is held on UK/EU-based infrastructure. We are happy to provide a Data Processing Agreement (DPA) on request, which is standard for enterprise and public sector customers.

What is the onboarding process?

Most customers are live within one working day. We configure your WhatsApp Business connection, map your CRM fields, and test end-to-end with a sample job. Growth and Enterprise plans include a dedicated onboarding call with a FieldScribe specialist.

Can I try it before committing?

Yes. Every plan starts with a 14-day free trial — no card required. You can process real jobs and see the output in your CRM before you spend a penny. If it is not saving you time within two weeks, you owe us nothing.

Still have questions?

We answer within one business day.

Send us a message

Stop chasing your lads for job notes.

Your back office should run itself. FieldScribe closes the gap between what your technicians do on site and what your CRM needs to see.

14-day free trial. No card. Cancel anytime. Prices exclude VAT.